VACANCYZwolle · 32-40 hrs · start date in consultation
Customer Success Manager - Fintech
This role is deliberately two-sided: you're the coordinating Customer Success Manager of our Solutions Desk, and the right hand of our Operations Manager. Two hats, one goal: keeping the company's beating heart running.
SALARY
€3,200–€3,750
GROSS PER MONTH · BASED ON EXPERIENCE
Your own domain: the Solutions Desk, with room to shape and grow it
Within two years, ownership of your own, complete domain
AI-first work environment
Market-rate salary with room to grow
What you'll do
You coordinate business partner onboarding: from contract to technical integration to first transaction.
You're the traffic controller between partner, development and operations.
You drive improvements to our APIs and integrations.
You steer on activation time and partner satisfaction.
As the Operations Manager's right hand, you help shape customer processes, the new consumer app, and the impact of CCD2.
What you'll bring
A completed HBO or university degree in Business Economics, Commercial Economics or similar.
Up to 3 years of work experience, or demonstrable side roles alongside your studies.
Strong at multitasking and getting multiple parties aligned.
Analytical and structured, with a commercial instinct.
A feel for tech: API documentation doesn't scare you off.
You already work naturally with AI tools and see them as a lever.
WHAT YOUR WEEK LOOKS LIKE
A snapshot of your week on the Solutions Desk.
MON
New partner goes live: final check before the first transaction.
TUE
Syncing with development on an API improvement.
WED
Sparring with the Operations Manager on the operational agenda.
THU
Partner call: resolving an issue before it escalates.
FRI
Reporting activation time and partner satisfaction to the board.
Does this sound like you?
Does this sound like you?
Send your CV and a short motivation to werkenbij@spraypay.nl, or book a conversation right away.